Our Team

Mark McTaggart - National Lead Auditor

Claims & Rehabilitation

Mark joined the BRM team in 2006. Mark is an established Auditor and Lead Auditor with more than 20 years experience in claims management, rehabilitation management and compliance.


Mark's professional experience was gained in the insurance industry in the management of workers' compensation claims. Mark comes from an Agent background managing a full claims team. He has excellent technical knowledge and a detailed understanding of the overall process of claims management. 


Mark has an outstanding reputation and is well known within the Australian self-insurance and workers' compensation industry.


Mark provides hands-on training that is full of practical first-hand information and experience.



Samantha Robinson - Audit Operations / Senior Auditor

Claims & Rehabilitation

Sam joined the BRM team in 2008. Sam has significant experience in workers' compensation, working in claims management, compliance and performance improvement.


Samantha is an experienced Injury Claims Consultant, having managed a number of portfolios of varying sizes and complexities for a large Victorian WorkCover Agent prior to her commencement with BRM.


Samantha has also completed training in Comcare, claims management and is accredited in auditing Quality Management Systems.



Allan Louey - National Technical Auditor

Claims & Rehabilitation

Allan joined the BRM team in 2016. Allan is a workers' compensation professional with extensive experience and technical knowledge of key claims management and auditing activities that drive performance and accountability.


Allan has managed claims teams and been in leadership roles at large Victorian WorkCover Agents.


Prior to joining BRM, Allan worked as an auditor for WorkSafe Victoria for eight years and was involved with the implementation and management of the scheme's Agent Performance Adjustment audits.



Cathy Jordan - Audit Support / Auditor

Claims & Rehabilitation

Cathy joined the BRM team in 2013 to 2015 and returned in 2017. Cathy brings an extensive background in injury management, auditing and national recruitment in Risk Management, OHS, Injury Management and Workers' Compensation Claims roles for both state and national organisations.


Cathy brings experienced gained from healthcare, WorkCover Agents, employers and consultant environments with a passion for injury management and optimal return to work outcomes for all stakeholders.



Health and Safety, Environment and Quality Systems Services

BRM engage contractors who are highly experienced and well respected HSE professionals.


Bringing experience gained across broad industries, including public and private sector, we have the capability to provide:

  • HSE Audits
  • Environmental & HSE Consultancy
  • Contractor Validation
  • Training

BRM has extensive project management experience conducting safety and quality gap analysis, Occupational Health & Safety program review, systems development and implementation.